ࡱ> ViWk sHbjbj "^}}sDl2222222FDDDD`4F72jjjjjn$6666666$K8 k:62jj622jj62j2j664 04226j *F D466075;;6FF2222Educause Mid-Atlantic Regional Conference January 15-17, 2003 Marriott Waterfront Hotel Baltimore, Maryland Report to ACPAC 3 February 2003 On January 16 and 17, 2003, the ACPAC Co-chairs, Nancy Yost and Rick McFerron attended the Educause regional conference in Baltimore, MD. The conference consisted of two days of track sessions, general sessions, corporate presentations, and poster sessions. Participants included representatives from many of the major universities in the northeast plus information technology support staff, administrators, and faculty from many other local colleges and universities. There were close to 400 registered for the conference. The website for the conference is located here:  HYPERLINK "http://www.educause.edu/conference/marc/2003/" http://www.educause.edu/conference/marc/2003/ Aspects of this conference make it an attractive consideration for attendance in future years. Baltimore is a relatively easy drive and the two-day format allows participation without prohibitive cost. Another regional conference is scheduled for February 2004. Educause is a national organization active in promoting and supporting technology in higher education. The support services provided by the organization were quite good. The website was useful and such tools as a dynamic list of participants and an on-line itinerary builder were useful in planning for participation in the conference and using time efficiently. The hotel was well suited to support a conference such as this. The quality of the presentations varied. The two general sessions were not of much value. Several of the poster sessions were very weak. The track sessions offered a wide range of material--some applicable and interesting, others not. Representatives of large universities with large budgets and large support staff gave many of the presentations. It would be good to hear from institutions with fewer resources to draw upon for technology support. There should be an opportunity to make a presentation regarding some facet of technology at IUP. Rick McFerron provides the following comments concerning the sessions he attended: Systems Management for Student Computing Facilities Graham Bouton, Manager, Instructional Computing, The Johns Hopkins University This session highlighted several software tools being used to support maintenance of software on the desktop of lab machines. The primary tool being used is Altiris Deployment Server. Comparisons to GHOST, a tool used at IUP, indicated better network performance and enhanced functionality. This organization at Johns Hopkins supports over 6,000 PCs. Homeland Security and Higher Education: Conflict or Collaboration? General Session George H. Baker, Interim Director, Institute for Infrastructure and Information Assurance, James Madison University Frank J. Cilluffo, Executive Director, Presidents Homeland Security Advisory Council, United States Executive Office of the President George Williamson Foresman, Deputy Assistant to the Governor for Commonwealth Preparedness, State of Virginia John A. McCarthy, Executive Director, Critical Infrastructure Protection Project, George Mason University Session convener: Joy R. Hughes, CIO & Vice President, Information Technology, George Mason University While the intent of this session was important, the speakers provided little information that could be used by IUP. One speaker did mention that many grants should include a reference to physical and cyber security. This is worth noting. Building and Keeping the Faith: Faculty Confidence in Instructional Technology Sherri Leyden, Instructional Systems Designer, West Virginia University Elizabeth Lowe, Instructional Designer, West Virginia University This presentation outlined the experience at WVU with a unit similar to the IDC at IUP. The presentation focused upon a catastrophic technical event (hard drive crash) that caused heightened awareness of the facility. Apparently a number of WebCT courses could not be recovered. After the crash, the institutional priorities were realigned to provide additional resources to support this unit and to improve customer service to faculty. Training offerings have been more closely tailored to the needs of faculty. Five full time staff provide these services at WVU. The important lesson here is not to wait for a substantial failure in services to cause the institution to realign support for important units. IUP has wrestled with ways in which to support the IDC and so far has avoided any large technical failures. Moving 35,000 Users to a New Authentication System: Challenges and Solutions in Technology, Coordination, and Communications Dikran W. Kassabian, Senior Technology Director, ISC Networking & Telecommunications, University of Pennsylvania Edda B. Katz, Director, ISC Communication Group, University of Pennsylvania David R. Millar, University Information Security Officer, University of Pennsylvania Amy Phillips, IT Project Leader, University of Pennsylvania My hope was that this presentation could shed some light on appropriate ways to communicate technology changes to various university constituents. Instead, this presentation outlined the application of various software tools such as Kerberos to coordinate the adoption of network authentication processes at a large university. The specifics are not applicable to IUP because our network is less fragmented. Of some interest was the amount of planning required to achieve this large project. Presenters report that over 250 technology support personnel were available to assist with this project. The Status of the Ubiquitous Computing Movement--Worldwide David G. Brown, Vice President and Dean, International Center for Computer Enhanced Learning, Wake Forest University Karen R. Petitto, Asst. Professor of Educational Technology & Instructional Design Specialist, West Virginia Wesleyan College There were several track sessions, a special dinner, and some poster sessions devoted to the topic of Ubiquitous Computing. It appears that this label is applied to situations in several institutions that provide laptop computers to all students. Fortunately, this session was a good one to attend on the topic because a general discussion of student access to computing preceded more detailed discussion of laptop programs at these two institutions as well as others. We at IUP should take comfort in the fact that this hierarchy of ubiquitous computing was put forth: All Own Identical Laptops + 2-Year Refresh All Own Identical Laptops All Own Threshold Laptops All Own Identical Desktop Computers All Own Threshold Computers All Own Network Computers All Have Access to Threshold Computers All Have Access to Public Computer Labs Teach with Explicit Assumption of Access IUP, in my opinion, has achieved the first three levels. The presenters argue that laptop computers for all students substantially increase learning potential. Similarly, they argue that wireless access provides an increase in learning potential. I have made the Powerpoint presentation used in this session available from our ACPAC website. It is worth reviewing if you have an interest in this topic: HYPERLINK "http://atssrv1.ats.iup.edu/acpac/educause-ubiq.ppt"http://atssrv1.ats.iup.edu/acpac/educause-ubiq.ppt Asynchronous Delivery of Campus Training Made Easy! Paul Rickards, Digital Media Specialist, University of Delaware Kathleen Troutman, Associate Director, University Media Services, University of Delaware Using primarily WebCT and a streaming video server (product is SoftTV) several types of training and information are provided to the campus of the University of Delaware. Examples of asynchronous training provided by the Career Services Center are available through their website:  HYPERLINK "http://www.udel.edu/CSC/" http://www.udel.edu/CSC/ The following is a direct link to one of the workshops:  HYPERLINK "http://www.udel.edu/UMS/itv/csc/jobs/" http://www.udel.edu/UMS/itv/csc/jobs/ These web-based presentations feature streaming video (with audio) plus slides. Besides the SoftTV product mentioned by these presenters, I have recently seen demonstrations of a similar product called Mediasite Live. Here is an example of a presentation using that product:  HYPERLINK "http://206.193.125.93/tumor011703/index.asp?RPOne=true" http://206.193.125.93/tumor011703/index.asp?RPOne=true I think that it is clear that IUP should explore the use of steaming video and WebCT courses to provide training opportunities for faculty, staff, and students. The problem, of course, is finding personnel who have the time to become familiar with the technology and to develop the presentations. Using products such as mentioned above allow live presentations to be captured and stored for future use. Distributed Management for a Large-Scale Campus Events Calendar Elizabeth A. Evans, Project Manager, Instructional Technology Development, University of North Carolina at Chapel Hill Ashlyn Goldberg, University Communications, University of North Carolina at Chapel Hill Kathryn M. Nasser, Application Specialist, University of North Carolina at Chapel Hill Software to support the Carolina Calendar was developed locally by the technology staff. It allows each college or school to maintain a calendar that interfaces with a large, complete university calendar. The software sounds fairly sophisticated, but problems remain in coordinating the events and getting everyone to use the calendars. The Role of Foundations in Supporting Teaching and Learning Using Technology General Session A. Frank Mayadas, Program Officer, Alfred P. Sloan Foundation Susan L. Perry, Director of Programs, Council on Library & Information Resources Gail Scott White, Associate Director, Multimedia Performance Studio & Associate Professor, George Mason University Session convener: Joy R. Hughes, CIO & Vice President, Information Technology, George Mason University This general session was not of much benefit. The panel consisted of the representative from the Sloan Foundation and an additional representative from the Mellon foundation. The speaker from George Mason apparently was the recipient of substantial grant funds. Neither foundation representative indicated guidelines for successful grant writing. In fact, it was made clear the Sloan Foundation considers grants by invitation only. At least we know that there is substantial grant funding for academic technology projects. Empowering Faculty to Enhance Classroom Instruction Joe Bonchi, Assistant Director, of Instructional Support Services, New Jersey Institute of Technology Blake Haggerty, Instructional Designer, New Jersey Institute of Technology William FX. Reynolds, Director, Instructional Tech & Media Services, New Jersey Institute of Technology NJIT provides support to faculty through their Instructional Support Services unit. Several ideas may be worth noting: offering workshops to faculty on weekends, regular communications with faculty important, offer WebCT designer's meeting place as a WebCT course, consider iProject as a project management tool. The presenters offered the following as measures of success of a faculty support unit: frequency of use, knowledge of services, guidance seeking, promotion of services, and agenda setting. I have a CD of the presentation that I can make available to anyone interested. Developing Information Literacy Skills through Student-Centered Web Teams Thomas P. Mackey, Assistant Professor School of Information Science & Policy, University at Albany, SUNY This was one of the few sessions that presented data to support and discuss the research. This faculty member experimented with the use of teams of students to develop and design web pages as a class assignment. Students were a mixture of Information Science students and others with less technical skills. Data indicate that students learn from each other more successfully in these web teams and that final products exhibit much better quality. Nancy Yost provides the following comments concerning the sessions she attended: Continued Development of a Ubiquitous Computing Environment at a Mid-sized, Public Institution: A Progress Report Sally A. Roden, Associate Provost & Dean of Undergraduate Studies, University of Central Arkansas Ronald B. Toll, Dean, College of Natural Sciences and Mathematics, University of Central Arkansas The Deans from UCA presented their journey to implement technology throughout their campus. Much of the discussion centered around the implementation of WebCT. Discussions of incentives for the faculty were much like most universities have used. Of interest was discussion about a new building built for the College of Natural Sciences and Mathematics. The faculty were given freedom to design the interior of the building. They worked with an architect discussing the needs and teaching styles of the faculty and programs. The final building was one that fit into the surroundings of older buildings but very hi-tech on the interior. The construction considerations included the construction of 12 different styles of teaching spaces with much flexibility.  HYPERLINK "http://www.uca.edu/" http://www.uca.edu/ Building and Keeping the Faith: Faculty Confidence in Instructional Technology Sherri Leyden, Instructional Systems Designer, West Virginia University Elizabeth Lowe, Instructional Designer, West Virginia University Hearing their struggles to revive after the crash was compelling. Knowing the struggles of getting faculty to buy-in at the early implementation stages and then crashing becomes very frustrating for the new users. From what the speakers said, some of the faculty that suffered the crash have not returned to using WebCT.  HYPERLINK "http://www.wvu.edu/~itrc/" http://www.wvu.edu/~itrc/ CMS Implementation as a Catalyst for Curricular Change Amy Campbell, Senior Academic Technology Consultant, Duke University Samantha Earp, Director, Foreign Language Technology Services, Duke University Lynne M. O'Brien, Director, Center for Instructional Technology, Duke University This was again a roll-out of WebCT. The comments were similar to the other tow sessions. Looking at beginning with small groups of faculty creating an initial group to spread the word. Money incentives and laptops were presented to the faculty for participation in trainings. Silicon Chalk - Realizing The Promise of Ubiquitous Computing in Education Terry Coatta, VP for Development, Silicon Chalk This was an initial presentation on a set of developing classroom learning tools. The tools will allow participation and collaboration of the class. A survey tool is even included. It seems like there will be potential for the software but technical difficulties prevented it being demonstrated adequately. I believe the software is worth watching as it develops to see if it is something we might utilize at IUP. The abstract and PowerPoint are available at:  HYPERLINK "http://www.educause.edu/asp/doclib/abstract.asp?ID=mac0309" http://www.educause.edu/asp/doclib/abstract.asp?ID=mac0309  HYPERLINK "http://www.silicon-chalk.com/" http://www.silicon-chalk.com/ Arts Educators and Teachers Create TAC: Technology Across the Classroom Lori Bradley, Adjunct Professor, Technology Across the Arts, University of Massachusetts Dartmouth Arlene B. Mollo, Professor and Chair, Department of Art Education, University of Massachusetts Dartmouth One of the best presentation on integrating technology into the arts that I have attended. The two faculty discussed their journey over the last 3 years to include technology into the students lesson plans. The results of this project can be viewed at the project website.  HYPERLINK "http://www.umassd.edu/specialprograms/artslinks/TAC/home.html" http://www.umassd.edu/specialprograms/artslinks/TAC/home.html Empowering Faculty to Enhance Classroom Instruction Joe Bonchi, Assistant Director, of Instructional Support Services, New Jersey Institute of Technology Blake Haggerty, Instructional Designer, New Jersey Institute of Technology William FX. Reynolds, Director, Instructional Tech & Media Services, New Jersey Institute of Technology The group discussed how they have had to change and evolve the methods of empowering faculty to use technology in classrooms. Because they are working with a small number of faculty it is possible to give much personalized attention. They have found that at their campus the personalized attention of being able to go to a faculty members office and work with them on their own computer to be very effective. Developing Information Literacy Skills through Student-Centered Web Teams Thomas P. Mackey, Assistant Professor School of Information Science & Policy, University at Albany, SUNY Dr. Mackey presented information on how he teaches a class on web development by having the students work in teams creating websites. While working on the project they are developing critical thinking, writing, and research skills through the original production of digital information. Very constructivist in nature with the project being the more of the focus then the process of making web pages. The final projects can be viewed at:  HYPERLINK "http://www.albany.edu/~mackey/" http://www.albany.edu/~mackey/  <=u Z,nW;<XYm n !"ǽǽǽǽǽǽǽǽǽ߫0JCJ jB*CJUaJphjB*CJUaJphB*CJaJph<B*CJph5B*CJ\ph B*CJph 6CJ]0J6CJ]CJ OJQJ^J0JOJQJ^J0JjU jU4*>Xlm}>? ! 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